Frequently Asked Questions
Q1
About Us
We are a professional solar products manufacturer. We design and deliver high-performance solar solutions, ensuring reliability and long-term service for all of our customers worldwide.
Q2
Sample Service
We offer samples to evaluate product performance. Samples can be dispatched within 3-7 days after payment is confirmed. Please note that shipping costs are to be covered by the buyer.
Q3
Customized Service
We provide comprehensive ODM services. With our dedicated in-house design department, we can custom-design PCB boards, logos, and custom color packaging boxes to fit your brand identity.
Q4
Delivery & Lead Times
In-stock products are generally shipped within 3-7 days. For customized orders, lead times range between 15-30 days following official verification of your specific request.
Q5
Payment & Transaction Terms
Our standard terms require a 30% deposit with the remaining 100% due before shipment via T/T. Flexible payment terms can be negotiated as we establish a long-term business partnership.
Q6
Quality Inspection Process
Quality is our top priority. We conduct strict and comprehensive inspections of all components and completed products before packaging and shipping to ensure zero defects.